(Last Update: 22 March 2018)
At Coco + Kate we use an online booking system to manage our appointments. This system allows you to select an appointment time that suits you and manage it online. Once you book an appointment, a confirmation email will be sent to the provided email address. In the confirmation email, there is a list of options that look like this:
Using the ‘Change/Cancel Appointment’ button you can rearrange or cancel your appointment provided it is more than 48 hours from the start time of your appointment.
Within 48 hours of your appointment start time, you will be unable to rearrange or cancel your appointment without incurring a £25 fee. This fee will be charged to the credit or debit card provided at the time of booking the appointment.